Did you miss our monthly breakfast on 5 Star Client Service?? The presentation, led by Kate Manzanares, the Assistant Director of Human Resources for the Broadmoor, was very insightful on how to change your company’s culture to provide 5 star client service.
The Broadmoor focuses on giving 5 star client service to their internal clients, their team members first, trusting that a positive atmosphere will spread to the property’s guests.
Check our her presentation here.
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