Did you miss our monthly breakfast on 5 Star Client Service?? The presentation, led by Kate Manzanares, the Assistant Director of Human Resources for the Broadmoor, was very insightful on how to change your company’s culture to provide 5 star client service.
The Broadmoor focuses on giving 5 star client service to their internal clients, their team members first, trusting that a positive atmosphere will spread to the property’s guests.
Check our her presentation here.
If you’d like to be on BiggsKofford’s list for future events, e-mail Stephanie Johnson at sjohnson@biggskofford.com.